Frequently Asked Questions
Please read our FAQ before sending us a message.
Information Collection And UseWhile using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact you. Personally identifiable information may include, but is not limited to your name (“Personal Information”) and email address.
Information Related to the Use of KlaritiOur servers automatically record information about how a person uses Klariti, including IP addresses, browser types, operating systems, pages or features of Klariti that were used and time spent on them, search terms and other statistics. We analyze this information using Google Analytics to customize and improve Klariti.
Information We Share With Third PartiesPayments are made using third-party service providers that requires it, such as for payment processing, data storage, and hosting and servers.
- We do NOT have access to your financial details at any point
- We do NOT share your data, such as your email address
- We do NOT collect geo-location data from your mobile device
- We do NOT collect your mobile device photos or photo gallery
Our Policy Towards ChildrenOur website is intended for IT and business professionals. It is not intended for children under the age of 13. We do not knowingly collect personal information from users in this age group. If we learn that we have collected person data of a child under 13, we will take steps to delete such information from our files as soon as is practicable.
You can pay with PayPal or Credit Card.
To pay with Credit Card, click the Add to Cart button and select the pay with your credit card option. Stripe process the credit card details.
Note that you can also pay with Credit Card on the PayPal payment page. To do this, select PayPal, then scroll down and select the Pay with Card option.
After you place an order, an email is sent to you with a link to download the templates. If you do not receive the email, please contact us with the order details. For example, the email you used when placing the order and the items you ordered.
Note that as we’re based in Europe, there may be a slight time delay in responding depending on your location. We’re 5 hours ahead of NYC, for example.
Yes. All ordered are secured with SSL,
Your credit card number and security code are never stored on your website.
The payment gateway gives this sensitive information directly to the payment processor (PayPal or Stripe).
Credit card data never enters or passes through our website’s database.
After you place an order, an email is sent to you with a link to download the templates. You should get this within 5 minutes.
If you do not receive the email, please contact us with the order details. For example, the email you used when placing the order and the items you ordered.
Note that we’re based in Europe. Because of this there may be a slight delay in responding depending on your location.
Yes, we will email you a copy of your order. You should receive it shortly after you get your shipment confirmation email.
Send us an email
Email: info at Klariti dot com