Frequently Asked Questions

Please read our FAQ before sending us a message.

What is your Privacy Policy?

PRIVACY POLICY

Thank you for using Klariti. This Privacy Policy explains our practices regarding the collection, use and disclosure of information that we receive when you use this website and our iOS application. This policy is effective from September 2007. Last updated: 31.08.2020 
Klariti operates at https://klarititemplateshop.com (‘Site’). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. This Privacy Policy only applies to Klariti and doesn’t apply to anyone else’s websites, services, or applications, even if you can access those through Klariti.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact you. Personally identifiable information may include, but is not limited to your name (“Personal Information”) and email address.

Information Collected using Cookies

We collect certain information through the use of “cookies,” which are small text files that are saved by your browser when you access Klariti. We may also use cookies to monitor aggregate usage and web traffic routing and to customize and improve Klariti. Although most browsers automatically accept cookies, you can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies.

Information Related to the Use of Klariti

Our servers automatically record information about how a person uses Klariti, including IP addresses, browser types, operating systems, pages or features of Klariti that were used and time spent on them, search terms and other statistics. We analyze this information using Google Analytics to customize and improve Klariti.

Information We Share With Third Parties

Payments are made using third-party service providers that requires it, such as for payment processing, data storage, and hosting and servers.
  • We do NOT have access to your financial details at any point
  • We do NOT share your data, such as your email address
  • We do NOT collect geo-location data from your mobile device
  • We do NOT collect your mobile device photos or photo gallery
We DO share data with: Law enforcement or authorized third parties to investigate criminal activity or violations of our user agreement. 
Note: We reserve the right to disclose any information about you to government or law enforcement officials if it is necessary to comply with any applicable law, regulation or legal process; to respond to lawful requests; to protect the rights, property and safety of us or others; and to prevent or stop illegal activity.

Our Policy Towards Children

Our website is intended for IT and business professionals. It is not intended for children under the age of 13. We do not knowingly collect personal information from users in this age group. If we learn that we have collected person data of a child under 13, we will take steps to delete such information from our files as soon as is practicable.

Changes to Privacy Policy

Any information that we collect is subject to the privacy policy in effect at the time such information is collected. We may, however, revise the Privacy Policy from time to time. If a revision—in our sole discretion—is material, we will notify you (for example via email to the email address associated with your account). Other changes may be posted to our blog, so please check that regularly. The most current version will always be posted on our Privacy Policy page.

Complaints

Klariti commits to resolve complaints about your privacy and our collection or use of your personal information. Inquiries or complaints regarding this privacy policy should first contact Klariti at:
 
Klariti Ltd 63 Ripley Hills Killarney Road Bray Co Wicklow Ireland

Contact Information

If you have any questions about this Privacy Policy, please contact us at:
Email: info@klariti.com
Tel: 00.353.86.0886.349
WhatsApp: ivanwalsh
Which payment methods are accepted in the Online Shop?

You can pay with PayPal or Credit Card.

To pay with Credit Card, click the Add to Cart button and select the pay with your credit card option. Stripe process the credit card details.

Note that you can also pay with Credit Card on the PayPal payment page. To do this, select PayPal, then scroll down and select the Pay with Card option. 

How long will delivery take?

After you place an order, an email is sent to you with a link to download the templates. If you do not receive the email, please contact us with the order details. For example, the email you used when placing the order and the items you ordered. 

Note that as we’re based in Europe, there may be a slight time delay in responding depending on your location. We’re 5 hours ahead of NYC, for example.

How secure is shopping in the Online Shop? Is my data protected?

Yes. All ordered are secured with SSL, 

Your credit card number and security code are never stored on your website.

The payment gateway gives this sensitive information directly to the payment processor (PayPal or Stripe).

Credit card data never enters or passes through our website’s database.

What exactly happens after ordering?

After you place an order, an email is sent to you with a link to download the templates. You should get this within 5 minutes. 

If you do not receive the email, please contact us with the order details. For example, the email you used when placing the order and the items you ordered.

Note that we’re based in Europe. Because of this there may be a slight delay in responding depending on your location.

Do I receive an invoice for my order?

Yes, we will email you a copy of your order. You should receive it shortly after you get your shipment confirmation email.

Send us an email

Email: info at Klariti dot com